Returns & Claims
All claims and damages must be submitted in writing to support@shiraleah.com within 14 days of receipt. All claims must be submitted with photographs of damages. Items listed as final sale are not eligible for returns.
All returns are required to have a Return Authorization number (RA#). Please contact support@shiraleah.com or call 866-503-9765 x227 to obtain your unique RA# and form. All returned shipments must include the completed form. Returns must be shipped back to us within 14 days of obtaining your RA#. All returns are subject to approval by Shiraleah and must be received in resalable condition (i.e. in original packaging, without damages or retail price tags). A 20% restocking fee will apply for all returned merchandise that does not meet the above criteria.